Reference

How tk999con Handles Your Privacy

Your account, your payment activity through bKash, Nagad, or Rocket, and how you use this platform — all of it is handled with care. This page explains what we collect, why we collect it, and what rights you have over your own information.

Account Data ProtectedLocal Wallet PrivacyYour Rights, Clearly StatedBangladesh-Focused Policy
tk999con How tk999con Handles Your Privacy
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is used, want to request a copy of your information, or need to report a concern, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Start a chat from the account dashboard. Available for logged-in users and the quickest path to a privacy response.
Email Support Send your data request or privacy question to our support address. Include your registered account details so we can locate your record.
Help Centre Our help centre has step-by-step guidance on submitting data access requests, updating your details, and managing cookie preferences.
HOW WE PROTECT YOU

Data Handling You Can Verify

We keep your account and payment data behind encrypted connections. Every bKash, Nagad, and Rocket transaction is logged securely and accessible only to authorised staff. Here is how we handle the four areas that matter most to you.

Account Security

Your login is protected by OTP verification on each new device. We flag unusual access patterns and can lock your account on request while we investigate.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences from your browser settings at any time.

Data Retention

We hold your account data while your account is open and for a defined period after closure. You can request deletion of non-essential data by contacting support.

Your Right to Access

You can request a copy of the personal data we hold on you. Submit the request through live chat or email and we will respond within the timeframe required by applicable law.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is managed on this platform.

We collect your name, contact details, and the information needed to verify your identity. Once you make a deposit via bKash, Nagad, or Rocket, transaction records are also stored against your account.

No. Your wallet details are used only to process your transactions. We do not share payment information with third parties outside of what is required to complete a transfer.

Contact our support team via live chat or email with your account details. We will locate your record and provide the data you are entitled to under applicable law.

You can request deletion of non-essential data at any time. Some records — such as transaction history — may need to be retained for a period as required by law, even after account closure.

We use session cookies to keep you logged in across mobile and desktop, and analytics cookies to understand platform usage. You can manage cookie settings through your browser at any time.

This policy applies to all account holders. Access to the platform and the processing of your data depends on your local law and eligible regions. Check your local regulations if you are unsure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.