Reference

Terms That Cover Your Account on tk999con

These terms set out what you agree to when you open and use your tk999con account. Access and eligibility depend on your local law and the regions where our service is available — read through before you start.

Account holder responsibilitybKash, Nagad, Rocket paymentsBangladesh-eligible regionsMobile and browser accessFair use policy
tk999con Terms That Cover Your Account on tk999con
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. We aim to respond to account and terms-related questions within one business day.

Live Chat Open the chat widget from your account dashboard for direct help with terms queries, account status, or payment disputes.
Email Support Send your question to our support address for written responses on account terms, wallet verification, or eligibility concerns.
Help Centre Our help pages cover common terms questions including account rules, payment conditions, and how to request account changes.
HOW WE OPERATE

How We Handle Your Account and Data

We keep your account data only as long as it is needed for the purposes set out in these terms, including payment verification and account security. Here is how we approach the key areas that affect your account.

Account Security

Your account is protected with OTP verification on login. If you notice unauthorised access, contact support immediately and we will lock the account while we investigate.

Payment Records

Transactions through bKash, Nagad, and Rocket are logged against your account wallet. You can view your full transaction history from the account section at any time.

Data Retention

We retain account and transaction records for the period required under applicable law. You may request a summary of your data by contacting support through the channels above.

Requesting Changes

To update your registered mobile number or wallet details, submit a request through live chat with identity confirmation. Changes take effect after verification is complete.

Common Questions About These Terms

These are the questions we get most often about account terms, eligibility, and how our rules apply to your use of tk999con.

You must be of legal age in your region and accessing the platform from an eligible area. Availability depends on local law in Bangladesh and other supported regions.

No. Each person may hold only one account. Duplicate accounts are a breach of these terms and may result in both accounts being closed and balances reviewed.

We will update the terms on this page and note the revision date. Continuing to use your account after a change means you accept the updated version.

Contact support via live chat with your transaction reference. We will check the record against your account wallet and respond within one business day.

Yes. Send a data request through email support with your registered mobile number. We will provide a summary of the data we hold within the timeframe required by applicable law.

Breaches including sharing login details, operating multiple accounts, or misuse of the Rocket or bKash payment flow may lead to suspension pending a review.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.